At the moment all orders are running on a 1-2 business day processing/production time (3-5 business days during sale/holiday time frames). Please note that weekends and holidays do not count as business days. Once your order is processed you will receive an email notification that it has been shipped. You have up to 24 hours after placing your order to cancel. Cancellation requests submitted after 24 hours will not be granted.
Elevate your look with our *new* 100% virgin ponytail extension for 3C-4A natural hair.
Our easy-to-attach drawstring ponytail gives you more versatility and styling options for your everyday natural look or your “nights and weekends” textured style.
Heat Free Hair’s signature “For Kurls” texture makes the perfect extension match for fine, tightly curled ringlet strands that fall into a firm s-pattern. Experience a look true to you, beautifully made to blend with your 3C-4A natural hair. Customize your drawstring ponytail to suit you by choosing your desired length and fullness level.
Level 1 (12”) - Puff Length Ponytail
Level 2 (18”) - Shoulder Length Ponytail
Level 3 (24”) - Long Goddess Length Ponytail
All length levels come in “Everyday Full,” the fullness of all signature Heat Free Hair textures pulled together into a chic ponytail, and “Ultra Full,” the fullness taken up a notch with added drama, volume and body.
Our easy-to-attach drawstring ponytail gives you more versatility and styling options for your everyday natural look or your “nights and weekends” textured style.
Heat Free Hair’s signature “For Kurls” texture makes the perfect extension match for fine, tightly curled ringlet strands that fall into a firm s-pattern. Experience a look true to you, beautifully made to blend with your 3C-4A natural hair. Customize your drawstring ponytail to suit you by choosing your desired length and fullness level.
Level 1 (12”) - Puff Length Ponytail
Level 2 (18”) - Shoulder Length Ponytail
Level 3 (24”) - Long Goddess Length Ponytail
All length levels come in “Everyday Full,” the fullness of all signature Heat Free Hair textures pulled together into a chic ponytail, and “Ultra Full,” the fullness taken up a notch with added drama, volume and body.
Ethically Sourced
Please note that each of our bundles are measured by their length when straight. Due to the kinky and curly nature of our collection you will experience shrinkage, so please reference our length chart below to accurately decide what length is best for you.
Listed Length
| 12in | 14in | 16in | 18in | 20in | 22in | 24in |
| 6in | 8in | 10in | 12in | 14in | 16in | 18in |
Length in Kinky State
We do not offer refunds on our products, but would be glad to offer you an exchange or store credit within the first seven (7) days of receipt of your order if you receive a product that you believe is defective. Within the first 7 days of receipt, please email customercare@heatfreehair.com and one of our customer service representatives will assist with the issue. Please note that before any exchange, store credit or replacement hair is honored, we must receive the hair back in our possession to inspect and determine its quality. We reserve all rights to decide whether the product(s) are in fact defective. We do not offer refunds, replacements or exchanges if you process the hair in any manner (coloring, lifting, etc).
Customer Covenant
With every purchase, we enter into a covenant with our customers, promising to honor you and your beautiful through superior quality, service, authenticity and innovation.
This is what we guarantee when you become part of the Heat Free Hair community:
1
To never compromise the quality of our hair extensions for anything, anyone or any gain.
2
To always treat your questions, requests, concerns and suggestions as first class.
3
To stay true to the textures and versatility that make “natural” so beautiful.
4
To consistently innovate new looks that meet you not just where you are in your hair journey today, but also where you want to be and how you want to look tomorrow.
Frequently asked questions
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How long after ordering will it take my package to arrive?
All orders are running on a 1-2 business day processing time (3-5 business days during sale/holiday time frames) followed by a 1-3 day delivery time frame for all domestic orders. Please note that weekends and holidays do not count as business days. Once your order is processed you will receive an email notification that it has been shipped. For more information regarding shipping and international delivery status please visit our Shipping and Returns page.
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How many bundles will I need to get the look I want?
We recommend two bundles for lengths under 18′′ and three bundles for lengths above 18′′ to achieve desired fullness. Heat Free Hair bundles are manufactured full, weighing a total of four ounces (113.4 grams). Bundles that are longer in length tend to have a shorter weft. For hair that is 18” or over, we recommend buying three bundles for a full weave installation.
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Can I color, straighten and/or heat style Heat Free Hair extensions?
Coloring*
Heat Free Hair extensions are offered in their natural unaltered color state with variations of dark brown and black hues. At this time, we do not offer additional color options or custom coloring services. To make Heat Free Hair extensions fit your desired look, our hair may be bleached or dyed to any color to blend with your natural hair. We recommend coloring extensions prior to installation. Just like natural hair, bleaching or using color with harsh chemicals may weaken the hair shaft and potentially alter the texture. Heat Free Hair extensions that have been colored require extra love and attention throughout the life of your look. Please be sure to deep condition extensions and use nourishing hair products whenever possible.
*We recommend that coloring be done by a professional, licensed colorist familiar with natural textures. Heat Free Hair curl patterns are steam processed to create each unique curl pattern. Lifting the hair with high volumes of developer to extremely light colors may alter the integrity of the texture and curl pattern. Heat Free Hair is not responsible for any damage of hair quality or texture as a result of color processing.
Heat Styling & Straightening
Just like natural hair, Heat Free Hair has beautiful styling versatility. You may wear our looks as they come, or use heat styling tools to achieve your desired look. Keep in mind that our virgin hair is just as susceptible to heat damage and loss of curl pattern as your own natural hair is. Use a heat protectant when necessary and avoid excessive exposure to straightening tools.
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Which collection do you recommend if I have more than one curl pattern?
Heat Styling & Straightening
Just like natural hair, Heat Free Hair has beautiful styling versatility. You may wear our looks as they come, or use heat styling tools to achieve your desired look. Keep in mind that our virgin hair is just as susceptible to heat damage and loss of curl pattern as your own natural hair is. Use a heat protectant when necessary and avoid excessive exposure to straightening tools.
We recommend using the texture of the hair you plan to leave out as a marker for which Heat Free Hair collection to purchase. You can also use True You, our product finder tool, to help you make the best product selection.
Customers Also Love
Ratings & Reviews
Customer Reviews
Filter Reviews:
TH
09/13/2019
Tiera H.
United StatesI loooove my drawstring ponytail!!!
My drawstring ponytail is so natural looking and I receive sooo many compliments!! Thank you heat free hair!! ♥️
10/18/2019
Heat Free® Hair
Hi Tiera! No, THANK YOU for trusting us with your hair transformation! I am happy to hear that you are enjoying the ponytail. :) -Brittany
SA
09/12/2019
Shawna A.
United StatesLovee
Hair loves loads of water and conditioner. I use miss Jessie’s multi cultural curls detangle and clump with fingers in fast motions love the outcome. Been wearing the same look for a week now time for another deep condition.
10/18/2019
Heat Free® Hair
Hi Shawna! I love the braided look that you did with the ponytail, it looks beautiful! Also, thanks for sharing your favorite conditioner to keep the curls full and lush. Our products love and need hydration and moisture. It sounds like you have a good routine so you will have this ponytail for as long as you want! Thanks for taking the time to leave us a review! -Brittany
CB
09/11/2019
Catherine B.
United States12 Inch Drawstring Ponytail
I love this ponytail I have died it to my hair color black. The hair is very nice I will order again..
10/18/2019
Heat Free® Hair
Thanks for taking the time to leave us a review!
KJ
09/06/2019
Kandice J.
United StatesBest quality hair
I absolutely see why this ponytail is always sold out. It is perfect, the quality of the hair is phenomenal and you will not be disappointed. I haven’t worn a ponytail in years and this was my first time wearing a drawstring ponytail, and i have fallen in love.
10/18/2019
Heat Free® Hair
Hi Kandice! IT IS ALWAYS SOLD OUT! We can never keep enough of them in stock no matter how hard we try, but I am happy that you were finally able to get one. They are most definitely your best accessory and can save a lot of bad/lazy hair days! I am happy to hear that you are enjoying your ponytail. You look fabulous in your photos, thank you for sharing them! Thanks, Brittany
CH
09/06/2019
Crystal H.
United StatesFor Kurls ponytail
AMAZING!!! I was a bit hesitant at first it was a lottt fuller than I had expected but once I put it on it looked amazing. The texture is the best,I have the clip ins so I already knew this lol but you can’t go wrong with this ponytail.
10/18/2019
Heat Free® Hair
Hi Crystal! WOW! The For Kurls 12" Everyday Full looks beautiful on you. Looking at the photo I also thought it was the Ultra Full, but the good thing with the ponytails being more on the full side is that you will have it for months to come. As we know all hair extensions shed, so the extra fullness allows for everyday wear and consistent washing and detangling without the worry that the ponytail will be useless only after a few weeks! I hope that you continue to enjoy your ponytail, and thank you for taking the time to leave us a review! Thanks, Brittany
