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Why Heat Free Hair? Experience. The Heat Free Hair team has over 10 years of combined industry experience with hair care, maintenance, and manufacturing. The team is led by Ngozi Opara, a natural hair stylist and certified Hair Manufacturing technologist who received her training studying under the top hair manufacturing factories in the Shandong Province of Eastern China. Quality. At Heat Free Hair, we have perfected the technology that allows us to create products that match and blend perfectly with a variety of natural curl patterns and hair types ranging from 3B-4C. Heat Free Hair is hand-selected from one donor at a time and kept with the hair cuticle fully intact. It then undergoes a four-day chemical-free conditioning and steaming process at our international manufacturing facility. Quality is our number one priority. As a result, our technicians exclusively manufacture Heat Free Hair and nothing else. Once the hair arrives at the Heat Free Hair headquarters in Washington, DC, it is inspected, rewashed and treated before being shipped to our customers.